> ## Documentation Index
> Fetch the complete documentation index at: https://docs.elateuk.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Elate Help Centre — Care Management & Support Guide

> Find guides, walkthroughs, and answers for Elate — the care management platform for care providers, enabling services, and support teams.

Welcome to the Elate Help Centre. Elate is an all-in-one care management platform that brings scheduling, support plans, notes, medication records, finance, and reporting into one connected system — designed for care providers, enabling services, and support teams.

<CardGroup cols={2}>
  <Card title="Getting Started" icon="rocket" href="getting-started/introduction">
    Set up your account, invite your team, and explore the platform for the first time.
  </Card>

  <Card title="Support Recipients" icon="user-group" href="support-recipients/adding-managing-recipients">
    Add and manage client profiles, support plans, medication records, and incidents.
  </Card>

  <Card title="Schedule" icon="calendar" href="schedule/using-the-schedule">
    Plan rotas, manage support activities, and view your team's schedule in real time.
  </Card>

  <Card title="Finance" icon="sterling-sign" href="finance/overview">
    Generate reports, create invoices from completed visits, and manage contracts.
  </Card>

  <Card title="Account & Team" icon="users-gear" href="account/managing-team-members">
    Add team members, adjust permissions, and customise your profile.
  </Card>

  <Card title="Billing & Pricing" icon="credit-card" href="billing/pricing">
    Understand role-based pricing and manage your Elate subscription.
  </Card>
</CardGroup>

## Get up and running quickly

<Steps>
  <Step title="Create your account">
    Visit [billing.elateuk.com](https://billing.elateuk.com) to choose your plan and start your 30-day free trial. Once payment is set up, you'll be taken straight to create your Elate account.
  </Step>

  <Step title="Set up your organisation">
    Log in at [app.elateuk.com](https://app.elateuk.com), complete your organisation profile, and customise your account settings.
  </Step>

  <Step title="Invite your team">
    Add team members from the Team dashboard and assign each person the right role — Care/Support Worker, Supervisor, or Manager.
  </Step>

  <Step title="Add your first support recipient">
    Create a support recipient profile, build their support plan with tasks and packages, then schedule their first support activity.
  </Step>
</Steps>

## Popular articles

<CardGroup cols={3}>
  <Card title="Set Up Your Account" icon="circle-check" href="getting-started/set-up-your-account">
    Step-by-step guide for managers creating a new Elate organisation.
  </Card>

  <Card title="Invited as a Team Member" icon="envelope-open-text" href="getting-started/invited-as-team-member">
    Activate your account after receiving an invitation email.
  </Card>

  <Card title="Using the Schedule" icon="calendar-days" href="schedule/using-the-schedule">
    Timeline, Week, and Day views explained — with drag-and-drop tips.
  </Card>

  <Card title="Support Plans" icon="clipboard-list" href="support-recipients/support-plans">
    Create tasks and care packages tailored to each client's needs.
  </Card>

  <Card title="Finance Management" icon="file-invoice-pound" href="finance/overview">
    From visit reports to invoices and contracts in one workflow.
  </Card>

  <Card title="e-MAR Medication" icon="pills" href="support-recipients/medication-emar">
    Schedule, record, and track medication administration electronically.
  </Card>
</CardGroup>

<Note>
  Need extra help? Contact the Elate support team via the chat widget in the bottom-right corner of [app.elateuk.com](https://app.elateuk.com), or visit [elateuk.com/contact](https://www.elateuk.com/contact).
</Note>