Skip to main content
Elate brings your entire care operation into one connected platform, so your team can focus on delivering great support rather than managing disconnected spreadsheets, paper records, and separate systems. Whether you run a domiciliary care service, an enabling service, or a community support team, Elate gives you a single place to plan, coordinate, record, and report on the care you provide — all accessible from any browser at app.elateuk.com.

​
What Elate Helps You Manage

Elate covers the core areas of running a care or support service day-to-day:
  • Scheduling — Plan visits, activities, and team rotas in advance. Managers can see who is available, what needs to happen, and where support is taking place.
  • Support Plans — Build structured support plans around each person’s needs, routines, preferences, goals, and tasks, so staff always know what to do on a visit.
  • Notes and Records — Record visit notes, incidents, updates, and follow-up actions in one place, making information easier to find and review.
  • e-MAR (Electronic Medication Administration Record) — Log medication administration during visits, keeping accurate and auditable medication records.
  • Finance — Manage billing, invoicing, expenses, mileage, and contracts in the same system as your care delivery, reducing the need to reconcile separate tools.
  • Reporting — Use structured records to review service activity, track incidents and safeguarding concerns, and report clearly to managers, trustees, funders, or commissioners.

​
Who Elate Is For

Elate is built for the people who plan and deliver care and support:
  • Care providers — Domiciliary care organisations looking to replace paper records and disconnected software with one manageable system.
  • Enabling services — Community support and enabling teams that need flexible tools for scheduling, notes, and reporting without the complexity of large enterprise platforms.
  • Support teams and charities — Smaller teams who need a practical, affordable way to coordinate staff, track visits, and keep clear records.

​
Why Teams Choose Elate

Elate is designed to be intuitive for everyone on your team — not just managers. Support workers and carers can check in and out of visits, record notes, and log medication from any device. Managers get clearer oversight without having to chase information across multiple systems.
Elate is a web application — there is no app to download. You and your team access it from any browser by visiting app.elateuk.com. This means it works on phones, tablets, laptops, and desktop computers.
Key benefits teams consistently report include:
  • Reduced admin time — Less time managing rotas, notes, and finance across separate tools.
  • Clearer records — Everything about a support recipient, visit, or incident lives in one place.
  • Simpler staff adoption — A layout that’s straightforward enough for team members who are less comfortable with technology.
  • Flexible setup — Start with the features your team needs now, with flexible monthly subscriptions and no long-term lock-in.

​
Ready to Get Started?

Whether you are setting up Elate for your organisation for the first time or you have been invited to join your team’s existing account, the guides below will walk you through the process.

Set Up Your Account

For managers and admins: create your organisation account, invite your team, and configure your subscription.

Invited as a Team Member

For carers and support workers: activate your account, complete your profile, and get ready for your first visit.